Privacy Policy
Fong & Farid Learn Digital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, which provides information and enrollment for technology courses for seniors. We understand the importance of privacy, especially for older adults engaging with digital services, and we are dedicated to handling your personal data responsibly and in compliance with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Data You Provide Directly
This includes information you voluntarily provide to us when you:
- Inquire about our courses or services.
- Register for a course or workshop through our online platform.
- Contact us via phone, email, or through our website forms.
- Provide feedback or participate in surveys.
The personal data we may collect includes your name, contact numbers (including mobile), email address, mailing address, date of birth, and any other information relevant to your enrollment in our senior tech education courses.
Non-Personal Data
When you visit our site, we may automatically collect certain non-personal information about your device and browsing actions. This may include:
- IP address.
- Browser type and version.
- Pages you visit on our site.
- Time and date of your visit.
- Referring website.
This information helps us understand how our site is used and how we can improve the user experience.
How We Use Your Information
We use the information we collect for various purposes, primarily to provide and manage our senior tech education services:
- To process your course registrations and manage your enrollment.
- To communicate with you regarding your courses, updates, and important announcements.
- To respond to your inquiries, provide customer support, and address your feedback.
- To improve our website, course offerings, and overall service delivery.
- For internal record keeping, administrative purposes, and data analysis.
- To comply with legal obligations and regulatory requirements.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except in the limited circumstances described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, such as payment processors, IT support, and analytics providers. These parties are bound by confidentiality obligations and are only permitted to use your information for the specific purposes we define.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users of our site or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal data.
Data Security
We implement a variety of security measures to maintain the safety of your personal data. These measures include administrative, technical, and physical safeguards designed to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
In accordance with the Personal Data Protection Act (PDPA) of Singapore, you have certain rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions.
To exercise any of these rights, please contact us using the contact details provided below.
Third-Party Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company Name: Fong & Farid Learn Digital
- Address: Wholesale Centre, Singapore, 117606, Singapore
- Phone: +6589909331